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Privacy Policy

Terms of Service and Privacy Policy

Below you can find our Terms of Service. If however, you still have an unanswered question, feel free to contact our livechat which can be found in the bottom right hand corner.

This site is owned by the company RealistGold LTD. Established in June of 2016; a private limited company. RealistGold provides access to virtual goods, mainly Runescape related among other games.
By using and/or purchasing through this site you are aware of, and agree to the site and company’s Terms and Conditions.
It is imperative that the Terms and Conditions are thoroughly read so that there are no misunderstandings.
RealistGold LTD. reserves the right to edit and enforce effective new Terms and Conditions and any point with no notice.
RealistGold LTD. (also referred to as ‘the company’) is not affiliated with Jagex LTD. or any parent companies.
Any names or trademarks that are registered or trademarks are rightful property of the respective owners.
Runescape is one of Jagex LTD’s trademarks.
We take security seriously but we are not to be held liable for any malicious activity.
Any content within the website text/images etc are subject to International copyright laws of the respectful game owner/registrar.
Proxies, VPN/VPS usage is not allowed when visiting our site, the reason for this being that it will most likely result in a rejected payment.
Account Risk
We take great measures to ensure that our customers are not subject to any implications from game makers for buying Runescape gold however, we cannot guarantee bans won’t occur..
Refund Policy
RealistGold LTD. will NEVER ask for items to be returned.
Once the transaction has been completed and the goods delivered, our interaction comes to an end.
The company is not to be held liable for anything regarding your account.
Refunds
Transactions are final.
However, in the odd scenario where there has been a complication or the customer has not received an item and wants their money returned for whatever reason, the company may find it suitable to issue a refund.
Fraud
The company reserves the right to provide our payment processor and/or authorities with any information if fraud is suspected.
The company also fully reserves the right to share any information provided through a transaction with the payment processor and/or other merchants.
Delivery
Customers must be vigilant when purchasing, the livechat in the bottom right-hand corner indicates the status of delivery.
If the livechat is set to an Away or Offline status payments can still be processed but customers should not expect deliveries until the livechat is back online.
As long as a payment has processed and the livechat is on, we can assure an almost instant delivery.
For any queries and/or complaints please e-mail support@realistgold.com
Workers
Anybody operating livechat is an operator acting in the best interest of RealistGold LTD. RealistGold LTD. receives a commission from the sales which operators make through transactions processed.
Privacy Policy
When ordering or using our site you may be required to provide the following information: Phone number, e-mail, name, country to help provide a greater experience. Information is collected from you when a chat is started and/or an order is placed. We use cookies to provide a better user-experience, disabling cookies may disable these. We do not allow COPPA (Children Online Privacy Protection Act). We do not market specifically to anyone aged under 13. Realist Gold LTD. All Rights Reserved.
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